Privacy Policy for Barking Mad Creative

Last updated: [03/12/25]

1. Who we are

Barking Mad Creative (“we”, “us”, “our”) is a UK-based creative studio operating the website https://www.barkingmadcreative.co.uk/ (“Website”).
If you have any questions about this Privacy Policy or wish to contact us regarding your personal data, you can reach us at:

  • Email: sandra@barkingmadcreative.co.uk

We act as the data controller for personal data collected via this Website.

2. Information we collect

Depending on how you use our Website, we may collect the following categories of personal data:

  • Identity & contact information: name, email address, phone number (e.g., when you contact us or sign up for a service/ newsletter).

  • Technical & usage data: IP address, browser type, device information, pages visited, time spent on pages (e.g., via website analytics / cookies / tracking tools).

  • Communications data: any information you give us when you contact us, including messages, feedback, or enquiries.

If you use our Website for specific services (e.g., ordering, sign-ups, mailing list), we will specify any additional data collected.

3. How we collect your information

  • Data you provide directly — for example if you fill in a contact form, sign up to a newsletter, or email us.

  • Data collected automatically — via cookies or other tracking/analytics tools when you browse our Website.

4. Why we collect your information & lawful basis for processing

We collect and process personal data for the following purposes:

  • To respond to your enquiries, messages or feedback — lawful basis: legitimate interest / your consent.

  • To operate, maintain and improve our Website — lawful basis: legitimate interest.

  • To send newsletters or marketing communications (only if you opt in) — lawful basis: your consent.

  • To comply with any legal obligations (if applicable).

5. Cookies and tracking

Our Website may use cookies and similar tracking technologies to distinguish you from other users, to collect analytics, and to improve functionality. Cookies may collect technical data (see section 2).

When cookies or trackers are not strictly necessary, we will request your consent (e.g. via a cookie banner), and you will have the option to opt-out or manage your preferences.

6. Sharing your information

We do not sell your personal data. We may share personal data with trusted third-party service providers who help us run the Website (e.g. hosting provider, analytics tools, email service providers). We ensure such providers process data only on our instructions and under confidentiality obligations.

If required by law (e.g. court order), we may disclose personal data to comply with legal obligations.

We do not normally transfer data outside the UK — but if we do, we will ensure appropriate safeguards are in place (e.g. standard contractual clauses) consistent with data-protection laws.

7. Data retention

We will retain your personal data only for as long as necessary to fulfil the purposes described above (e.g. while you are subscribed to our newsletter, for as long as required to respond to your enquiry, or as required by law). Once no longer needed, we will delete or anonymise your data securely.

8. Security

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised or unlawful processing, accidental loss, destruction or damage.

9. Your rights

Under UK data-protection law (including the UK GDPR and Data Protection Act 2018), you have the following rights regarding your personal data:

  • The right to access — request a copy of the data we hold about you.

  • The right to rectification — request corrections if data is inaccurate or incomplete.

  • The right to erasure — request deletion of your personal data in certain circumstances.

  • The right to restrict or object to processing — e.g. for marketing purposes.

  • The right to data portability — receive your personal data in a structured, commonly used format.

  • Where processing is based on consent (e.g. marketing, cookies), the right to withdraw consent at any time.

  • The right to lodge a complaint with a supervisory authority — for UK residents, this is the Information Commissioner's Office (ICO).

If you wish to exercise any of these rights, please contact us using the contact details above.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time (e.g. if our practices or legal obligations change). The “Last updated” date at the top will reflect the date of the latest version. We encourage you to check this page regularly to stay informed.

11. Contact us

If you have any questions about this Privacy Policy, or if you want to access, correct, delete, restrict or object to our processing of your data, please contact us at:

sandra@barkingmadecreative.co.uk